Statement for Opals International Jewelers, Inc.
Jewelers, Inc. has created this privacy statement in order to demonstrate
our firm commitment to privacy. The following discloses our information gathering
and dissemination practices for this website: www.australianopals.com.
We use your IP address
to help diagnose problems with our server, and to administer our Web site.
Your IP address is used to help identify you and your shopping cart and to
gather broad demographic information.
to keep track of your shopping cart and to make sure you don't see the same
and to identify you with subsequent visits.
Our site's registration
form requires users to give us contact information (like their name and email
address). We use customer contact information from the registration form to
send the user information about our company. The customer's contact information
is also used to contact the visitor when necessary during a credit card transaction.
Users may opt-out of receiving future mailings; see the choice/opt-out section
This site contains
links to other sites. www.australianopals.com is not responsible for the privacy
practices or the content of such Web sites.
Our site uses a secure
order form for customers to request information, products, and services. We
collect visitor's contact information (like their email address), unique identifiers
(like their mailing address and phone number, as well as their account or
credit card numbers), and demographic information (like their zip code, age,
or income level). Contact information from the order form is used to send
orders and information about our company to our customers. The customer's
contact information is also used to get in touch with the visitor when necessary
to verify the order. Demographic and profile data is also collected at our
site. We use this data to tailor our visitor's experience at our site, showing
them content that we think they might be interested in, and displaying the
content according to their preferences. Credit card numbers are NEVER seen
by us when the Secure Encryption Server is used by you to place your order.
Only if you give us this number via another media i.e. fax, phone email or
mail will we ever see it. The number is shredded after all transactions are
approved and closed.
Our online surveys
ask visitors for contact information (like their email address) and demographic
information (like their zip code, age, or income level). We use contact data
from our surveys to send the user information about our company. The customer's
contact information is also used to contact the visitor when necessary such
as when aa contest is won.
We run contests on
our site in which we ask visitors for contact information (like their email
address) and demographic information (like their zip code, age, or income
level). We use contact data from our contests to send users information about
our company. The customer's contact information is also used to contact the
visitor when necessary WE DO NOT SELL OR SHARE ANY CLIENT INFORMATON WITH
ANYONE OUTSIDE OF AUSTRALIANOPALS.COM WEBSITE. With our secure e-commerce
ordering process the customers credit card information is not recieved
by any of our employees. We fully protect the privacy of the bank card information.
It is against the law and all credit card merchant programs to use your credit
card information for anything besides the initial credit card purchase that
This site has security
measures in place to protect the loss, misuse and alteration of the information
under our control. We utilize industry standard SSL encryption when accepting
your credit card information during our online checkout process, unless you
specifically choose the non-SSL encryption version of our order form. In addition,
with the CyberCash seeecure e-commerce system, your credit card information
does not reside on our server. Instead, once you submit your order, your credit
card information is immediately encrypted (or scrambled) and this encrypted
series of numbers goes directly to the CyberCash server for de-encryption
(unscrambling) and then verification of credit card authenticity, address
verification and card members account balance. If your credit card information
is authorized then a message goes back to the merchant without any credit
card information. The merchant is informed that the transaction is approved
or not approved. The chances of your credit card information being stolen
from your order processing (you placing an order) is very remote if not impossible.
It has been shown that your credit card information is more likely to be compromised
from your last visit to your local restaurant than through a secure internet
General consumer credit card
1. In most cases,
a surcharge fee cannot be added to the price of goods or services that you
purchase on your credit card. Here are questions to help determine if the
fee being charged is a surcharge.
- Is the fee added regardless
of whether you pay by cash or credit card? If so, it is not considered
- Does the merchant offer a
discount if you pay cash? If so, this is permitted.
2. Most credit card companies prohibit
a merchant from setting a minimum or maximum purchase amount before they
will accept your credit card for payment of goods or services.
3. When the credit
card logo is displayed by a business to show the card is welcome, the merchant
must accept, without discrimination, any valid credit cards presented for
4. The merchant cannot
require additional identification as a standard business practice when you
use a credit card for payment. There are a few exceptions, such as when
additional information is required to complete the transaction. For example,
a merchant will need your address if goods are to be delivered to your home.
They may require a photocopy of your credit card front and back to further
authenticate card holder via an Internet transaction.
5. As a general rule,
in the event of disputed charges resulting from a purchase from a Opals
all transactions that are paid for with a credit or charge card are subject
to the Fair Credit Billing Act. For maximum rights, should disputed charges
arise, use a charge card for your transaction. In the case of charges arising
from unauthorized use of a consumer's credit or charge card, consumers are
generally held liable only for the first $50.
6.You will receive a confirmation
of your purchase order by e-mail. Be sure to print a copy for your records.
In addition, you should know that the Federal Mail or Telephone Order Merchandise
Rule also covers orders made via the Internet. This means that, unless stated
otherwise, merchandise must be delivered within 30 days, and if there are
delays, the company must notify you.
For credit card usage
policies relating to a specific credit card, please contact the issuing bank
or credit card company directly.
In addition, any disputes
between Opals International Jewelers and individual customers may result in
possible arbitration of the particular issue. We will do our best to help
resolve the concerns only after all avenues between Opals International Jewelers
and customer have been exhausted.